Anne Kielland

Anne Kielland (nee Macaulay)

Wednesday, July 18th, 1923 - Friday, March 11th, 2022
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Anne Kielland (nee Macaulay)'s Tribute Fund

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Terms and Conditions


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE (AS DEFINED HEREIN). By using this Website, you signify your acknowledgment and agreement to these Terms and Conditions. If you do not agree with these Terms and Conditions, DO NOT use this Website (as defined herein).

These Terms and Conditions govern the use of the Book Of Memories websites (the "Website") and other services (collectively the "Services"). FrontRunner Professional ("Company," "we," "us," "our") reserves the right in our sole discretion to change, amend or modify (the "changes") all or part of these Terms and Conditions at any time and from time to time for any reason. Any changes to these Terms and Conditions will be noted by indicating the date these Terms and Conditions were last made. Any changes will become effective no earlier than fourteen (14) days after they are posted; provided, however, that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your use or continued use of the Services after the date any such changes become effective shall constitute your express acceptance of the Terms and Conditions as changed, amended or modified.

Eligibility: Users under 18 years of age are not eligible to use the Services without consent. Users between the ages of 13 and 17, can use the Services with the consent and supervision of a parent or legal guardian who is at least 18 years of age; provided, however, that such parent or legal guardian agrees to be bound by these Terms and Conditions, and agrees to be responsible for such use of the Services. Company reserves the right to refuse use of the Services to anyone and to reject, cancel, interrupt, remove or suspend any Campaign, Donation, or the Services at any time for any reason without liability.

Definitions: In these Terms and Conditions "Campaign Organizers" means those raising funds, and "Campaigns" as their fundraising campaigns. Additionally, "Donors" means those contributing funds, and "Donations" as the funds they contribute. Campaign Organizers, Donors and other visitors to the Services are referred to collectively as "Users". The term "Campaign Organizers" shall also be deemed to include any individual(s) designated as a beneficiary of Campaigns.

Services: The Services are offered as a platform (the "Platform") to Users of the Services. Among other features, the Services are designed to allow Campaign Organizers to post Campaigns to the Platform to accept Donations from Donors. Although there are no fees to set up Campaigns, a portion of each Donation will be charged as fees for our Services and those of our third party payment processors. Company reserves the right to modify or discontinue, temporarily or permanently, the Services with or without notice. You agree that Company will not be liable to you or to any third party for any modification, suspension or discontinuance thereof. The Company has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. To the extent you access the Services through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Services may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices. By using the Services, you agree that we may communicate with you regarding Company and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about use of the Services may be communicated to us.

Charitable Giving: Campaigns are not charities to which you can make tax-deductible charitable contributions. Any Donation you make through the Platform may be processed by an unaffiliated business partner for which a processing fee (in addition to our FrontRunner Professional Fee) is deducted. You understand, acknowledge and agree that Company is not a charity, and Company does not solicit charitable donations for itself or for any third-party charitable institution. Company is merely acting as a payment facilitator for any Donations.

Administrative Platform Only: The Services are an administrative platform only. The Company is merely acting as a payment facilitator for any Donations between Campaign Organizers and Donors, and is not a party to any agreement between Campaign Organizers and Donors. Company is not a broker, agent, financial institution, creditor or insurer for any user. Company has no control over the conduct of, or any information provided by Campaign Organizers, and Company hereby disclaims all liability in this regard. We expressly disclaim any liability or responsibility for the success or outcome of any Campaign. Donors must in their sole discretion make the final determination of making Donations to any Campaigns. Donors are solely responsible for asking questions and investigating Campaign Organizers and Campaigns to the extent they feel is necessary before making a Contribution. All Donations are made voluntarily and at the sole discretion and risk of Donors. Company does not guarantee that Donations will be used as promised. Company does not endorse, guarantee, make representations, or provide warranties for or about the quality, safety, or legality of any Campaign. Donors are solely responsible for determining how to treat their Donations for tax purposes.

No Verification of Campaign Information: We do not verify the information that Campaign Organizers supply, and do not guarantee that the Donations will be used in accordance with any fundraising purpose prescribed by Campaign Organizers. We disclaim and assume no responsibility to verify whether the Donations are used in accordance with any applicable laws.

Your Registration Obligations: You may be required to register with Company in order to access and use certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services' registration form. Campaign Organizers must register using their true identities, including their name and any image purporting to depict the Campaign Organizer. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Services, with or without registering. In addition, if you are under 18 years old, you may use the Services, with or without registering, only with the approval of your parent or guardian. Certain aspects of our Services may also require you to register with (and agree to the terms of) third party service providers (e.g., payment processors or charitable donation processors) in order to utilize such Services. While we may help facilitate such registration in some cases, we are not a party to any such relationships and disclaim any responsibility or liability for the performance by such third parties. We may exchange information with such third party services in order to facilitate the provision of Services (and related third party services).

Public Display of Donations: Donors have the option to publicly display their Donations for public viewing or allow their information to be provided to the Campaign beneficiary(ies). To keep the details of your Donation private, simply click the appropriate checkbox during the Donation process. Please see our Privacy Policy for more information on the ways that we may collect, use, and store certain information about you and your use of the Services.

Payment of Donations: In order to contribute to a Campaign, Donors will be required to provide Company information regarding its credit card (i.e., VISA, MasterCard, Discover or American Express) or other payment method. Donors represent and warrant to Company that such information is true and that Donors are authorized to use the credit card or payment method. Donors agree that a certain minimum Donation amount may apply, and that all Donation payments are final and cannot be refunded. Donors agree to promptly update account information with any changes that may occur and to pay the Donation amount that you specify. Donors hereby authorize Company to bill Donors' credit cards and payment methods in advance on a periodic basis until Donors terminate periodic payments through the Platform.

Fees: Company does not charge Campaign Organizers any upfront fees for Campaigns. Company retains a portion of each Donation contributed to Campaigns in the amount of four percent (4%) ("FrontRunner Professional Fee"). A portion of the Donation is payable to our third party payment processors ("Processing Fee"). Donors acknowledge that by contributing Donations to Campaigns, Donors are agreeing to any and all applicable terms and conditions set forth by a third party payment processor, in addition to these Terms and Conditions. The portion of each Donation payable to and retained by our third party payment processors are:

        • US Users ONLY: Third party payment processor charges a fee of 2.9% AND $0.30 per donation for VISA, MasterCard or Discover cards or 3.4% AND $0.30 per donation for American Express cards.

        • CA Users ONLY: Third party payment processor charges a fee of 2.9% AND $0.30 per donation for VISA, MasterCard or Discover cards or 3.4% AND $0.30 per donation for American Express cards.

All Tribute Pay Fees and Processing Fees ("Fees") are deducted directly from each Donation and are not reflected in the amount which Campaign Organizers can withdraw from the Campaign. We reserve the right to change any of the Fees from time to time. If we change any of the Fees, we will provide notice of the change on the Website or otherwise, at our option, at least fourteen (14) days before the change is to take effect. Your continued use of the Services after the change in any of the Fees becomes effective constitutes your acceptance of the new Fees.

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LIMITATION OF LIABILITY: YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEITHER COMPANY NOR ITS AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES, THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES, OR ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID COMPANY IN THE LAST SIX (6) MONTHS, BUT IN NO EVENT MORE THAN ONE HUNDRED DOLLARS ($100).

EXCLUSIONS: SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

DISPUTE RESOLUTION - ARBITRATION (READ CAREFULLY): You agree to arbitrate all disputes and claims between you and Company (including our respective subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns). Notwithstanding the foregoing, either party may bring an individual action in small claims court. Notice of Dispute ("Notice"). The Notice to Company should be sent to 2501 Parmenter Street, Suite 300A, Middleton, WI 53562, Attn: President, with a copy by email to support@tributepayments.com ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute, and (ii) set forth the specific relief sought ("Demand"). If Company and you do not reach an agreement to resolve the claim within sixty (60) days after the Notice is received, you or Company may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Company or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Company is entitled.

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by this Terms and Conditions, and will be administered by the AAA. The AAA Rules are available online at adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Terms and Conditions. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of the arbitration provision. Unless Company and you agree otherwise, any arbitration hearings will take place in Chicago, Illinois. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Company agree otherwise in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Introduction

BOOKOFMEMORIES.COM, including mobile applications and related services (collectively the “Site”) is fully owned and operated by FrontRunner Professional, (the “Company,” “we,” “us,” “our”). Company takes your privacy seriously. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Site. Please read this Privacy Policy ("Policy") carefully to understand how we will use and protect your Personal Information. We will not share your Personal Information with anyone except as described in this Policy. Changes to this Policy will be announced on our Site, so please check back periodically. This Policy forms part of the Company’s TERMS AND CONDITIONS and is incorporated by reference to those Terms and Conditions.

This Policy outlines Company’s general policies and practices for protecting your private information on this Site. It covers why Company collects information, the types of information it gathers, how it uses such information, and the notice and choice affected individuals have regarding Company’s use of and their ability to correct their information. This Policy applies to all personal information received by Company whether in electronic, written, or verbal format.

Company reserves the right to modify this Policy at any time and will do so from time to time. Each modification shall be effective upon its posting to the Site. Your continued use of the Site following any such modification constitutes your acceptance of any change(s) to this Policy. It is therefore important that you review this Policy regularly. If you have any questions concerning this Policy please contact Company at support@frontrunner360.com.

1. Scope

This Policy covers the Site in part and as a whole. However, it does not apply to entities that Company does not own or control, including without limitation, Campaign, advertisers or developers of content. Company may include third-party links on the Site. These third-party sites are governed by their own privacy policies and NOT this Policy. Company therefore has no responsibility or liability for the content and activities of these third-party sites. Please check the privacy policy of any third-party site you interact with on or off the Site.

2. General Policy Provisions

  1. Definitions

    “Personal Information” includes both “Personally Identifiable Information” and “Non-Personally Identifiable Information”.

    "Personally Identifiable Information" refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information is requested when you register with us, make a Donation, correspond with us, or otherwise volunteer information, for instance, through the use of "Contact Us". Personally Identifiable Information may include, without limitation, your name, mailing address, telephone number, e-mail address, credit card number, and other identification and contact information.

    "Non-Personally Identifiable Information" refers to information that does not identify a specific individual by itself or in combination with other information. We gather certain information about you based upon what you view on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web (‘Web”). An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop

    “Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.

  2. Notice

    Company shall inform you of the purposes for which it collects and uses Personal Information and the types of non-agent third parties to which Company discloses or may disclose that information. Company shall provide you with the choice and means for limiting the use and disclosure of your Personal Information. Notice will be provided in clear and conspicuous language when you are first asked to provide Personal Information to Company, or as soon as practicable thereafter. In any event, you will receive notice before Company uses or discloses the information for a purpose other than that for which it was originally collected.

  3. Choice

    Company will offer you the opportunity to choose (opt-out) whether Personal Information is to be disclosed to a third party or to be used for a purpose other than that for which it was originally collected or has subsequently been authorized. For Sensitive Personal Information (when applicable), Company will give you the opportunity to affirmatively or explicitly consent (opt-in) to the disclosure of the information for a purpose other than that for which it was originally collected or has subsequently been authorized. Company will treat Sensitive Personal Information it receives from anyone the same as it would treat its own Sensitive Personal Information.

  4. Security

    Company shall take reasonable steps to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. No company is immune from Internet attacks or data breaches. Company cannot guarantee the security of information on or transmitted via the Internet.

  5. Data Integrity

    Company shall only process Personal Information in a way that is compatible with and relevant to the purpose for which it was collected or has been authorized. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current, and reliable for its intended use.

  6. How to Access Your Information

    Company offers you choices for the collection, use and sharing of Personal Information. You may notify Company of your preferences, or change any Personal Information, by emailing support@frontrunner360.com. Please be sure to provide complete account information so Company can identify you in its records.

    You may also stop the delivery of future promotional e-mail from Company by responding directly to any email you receive with a request to remove you from the mailing list.

3.Reasons the Company Collects Personal Information

Company collects your Personal Information because it helps deliver a superior online experience, gives you convenient access to the Site for browsing, and allows key features of the Site to function properly. In order to better provide you with this superior level of customer service, our Site collects two types of information (referred to in this policy as "Personal Information") about our visitors: Personally Identifiable Information and Non-Personally Identifiable Information. In addition, your Personal Information helps Company keep you informed about the latest announcements, special offers, and events that you might like to hear about.

4. Information Company Collects About You

Any time a guest or member (collectively “Users”) accesses the Site they receive a “cookie” from Company. Company uses cookies (small pieces of data stored for an extended period of time on a computer, mobile phone, or other device) to make the Site easier to use and to protect both you and Company. These cookies give Company certain Non-Personally Identifiable Information about your use of the Site. You may remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use the Site. Company may also use pixels, widgets and other tools to gather such Non-Personally Identifiable Information to improve the experience of the website or mobile application.

Company may contract with third-party service providers to assist it in better understanding its Site Users. These service providers are not permitted to use the Non-Personally Identifiable Information collected on Company’s behalf except to help it conduct and improve its business.

When you access the Site from a computer, mobile phone, or other device, Company may collect Non-Personally Identifiable Information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about the user base as a whole. Company will not use the information collected to market directly to that person.

Company keeps track of some of the actions you take on the Site such as member profiles and pages you view. Even if you do not provide certain information, Company may obtain it from you profile or the pages of its Site that you visit. Company may retain the details of connections or transactions you make on the Site.

5. Information You Provide to Company

To become a User, Company shall collect certain Personally Identifiable Information, which you are required to provide. Information that is not required shall be deemed voluntary and you may provide such information, although not mandatory.

While using the Site, you may provide text, files, images, photos, videos, location data, or any other materials (collectively “Content”) to Company by uploading, posting, or publishing the Content on the Site. Frequently, Content you place on the Site will contain a picture of your face. Company may retain the details of connections or transactions you make on the Site.

Where applicable, when you interact with other Users on the Site, you may provide other information about yourself, such as political or topical views, religious affiliation, or marital status. Any information in a public forum is accessible by anyone, including people who are not members of the Site. Please be aware they may share information you give them with other Users you may not know. They may also share the information outside the Site without your prior approval. Company does not have control over the actions of its Users and accepts no responsibility or liability for their actions. Please keep this fact in mind when using the Site, and use care when disclosing Personal Information to other Users of the Site.

Company may also collect information from ads you click on when using the Site. Company may also keep track of links you click on in e-mails you receive from Company. This is done to increase the relevancy of the ads you see.

6. How Company Uses Your Personal Information

Company uses the information you are required to provide to become a User in order to insure you are over the age of thirteen (13). THE SITE IS NOT MEANT TO BE USED BY ANYONE UNDER THE AGE OF THIRTEEN (13). If you are under thirteen, please do not attempt to register with the Site or send Company any Personal Information. Company may also use your age information to be sure you receive an age appropriate experience while using the Site.

Company will use the information it collects to provide, without limitation, services and features to you and facilitate payment for any Donations between Campaign Organizers and Donors and provide information to Campaign Organizers and Campaign beneficiaries. Company will also use the information to measure and improve the Site, and to provide you with customer support.

Company may contact you with new or updated products or services, designs, routes, surveys, or other related announcements from time to time. You may opt-out of all communications except essential updates. Company may include Content in the e-mails sent to you.

Certain software applications and applets transmit data to Company. Company may not make a formal disclosure if it believes its collection of and use of the information is the obvious purpose of the Site or its related application. If it is not obvious that Company is collecting or using such information, it will disclose its collection to you the first time you provide the information.

Company may use the information collected to prevent potential illegal activities. Company may also use a variety of methods to detect and address anomalous activity and screen content to prevent abuse.

Company may use your information to serve you personalized advertising. Company does not share your information with advertisers without your consent. Company allows advertisers to choose the characteristics of Users who will see their advertisements. Company may use any of the Non-Personally Identifiable Information it has collected in any fashion to select the appropriate audience. Company will not tell the advertiser who you are as part of this process. When you interact with an advertisement there is a possibility that you may receive a cookie from the advertiser.

7. How Company Shares Your Information

Company shares your Personal Information with third parties when it believes you have permitted such sharing, that it is reasonably necessary to offer services, or when legally required to do so. Company will not share your Personally Identifiable Information with third parties in a way that it thinks violates your privacy. The following non-exhaustive list contains examples of how Company shares or could share your information:

  1. If Site allows you to invite a friend to join the Site or become a User, and you choose to do so, the invitation will contain information that will allow your friend to identify you. The invitation may contain information about other Users your friend might know.

  2. Certain information you provide to Company may be shared by using the Site’s search function. This allows other Users to locate your profile and it allows new Users to find people they know on the Site.

  3. Company provides some public information to search engines. This information allows search engines to locate the Site. It also allows people to locate you on the Site using a major search engine. This does not mean all information you post on the Site may be accessed using a search engine.

  4. There are also times when Company may make certain Personal Information about you available to strategic partners or third parties. These companies may help Company process information, render services to you, manage and enhance customer data, provide customer service, assess your interest in products and services, or conduct research or satisfaction surveys. Without such information being made available, it would be difficult for you to use Company's Site and services.

  5. Company may also share Personal Information when it has a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect itself and you from people violating the Terms and Conditions of the Site. This may include sharing information with other companies, lawyers, and courts or other government entities.

  6. Company may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if it has a good faith belief that the law requires such a response. This may include requests from jurisdictions outside of the United States if Company has a good faith belief that the response is required by law under the local laws in that jurisdiction, is applicable to users from that jurisdiction, and is consistent with generally accepted international standards.

  7. Company may disclose analyzed data in the form of purchasing trends or statistical data. No Personally Identifiable Information will be attached to this disclosure.

8. Business or Asset Transfer or Sale

Company may be sold, sell or buy businesses or assets of businesses, or merge with another business. In such transactions, Personal Information generally is one of the transferred business assets. Also, in the event that Company, a line of business of Company, or substantially all the assets of Company are transferred, Personal Information may well be one of the transferred assets. Company will make a reasonable effort to provide notice on the Site, and to notify you via e-mail to the most recent e-mail address that you have provided of any such change in ownership or control of your personal information.

9. Miscellaneous

  1. Privacy of Children

    YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE SITE OR USE ITS SERVICES. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS ANY OF COMPANY’S SERVICES FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF COMPANY’S SITE AND SERVICES, NO INFORMATION OBTAINED BY COMPANY FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.

    Protecting children’s privacy is especially important to Company. Company does not knowingly collect Personal Information from children under 13, but because some information is collected electronically, it can appear to be the Personal Information of someone over the age of 13, and will be treated as such by this Policy. If a child under 13 submits Personal Information and Company learns that Personal Information pertains to a child under 13, it will attempt to delete the information as soon as possible. It is Company’s policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, Company restricts the Site and all other provided services to persons 18 years or older.

  2. Agreement with Policy and Continued Use of Site

    Unless stated otherwise, Company’s current Policy applies to all information that Company has about you, your account, and access to the Site. By using the Site, you consent to this Policy and having your Personal Information and data transferred and processed as described.

Obituary

Quietly on Friday March 11, 2022, at the age of 98 after a courageous and generous life.  Much loved by all who knew her, she was a quiet, gentle soul with amazing determination and she inspired us all. She was an example of kindness, patience and perseverance.

Predeceased by her husband Axel and her daughter Sandy, she will be greatly missed by her daughter Lissa (Joe), her son Peter (Ethel), her 5 grandchildren and 7 great grandchildren. She loved her family above all else and was a wonderful wife, mother, granny, great granny, cook, gardener, homemaker, sewer, listener, and dancer.

At 98, she still loved dogs, Sudoku, puzzles, spending time with family, walking in Stanley Park, following politics, ringing in the new year, and watching old movies.  

She will be missed more than words can convey. We will carry her in our hearts forever.

The family wishes to thank all the wonderful staff at Governors Walk Retirement Residence.

Cremation has taken place as per her wishes, and her ashes will be scattered with Axel’s when the family celebrates her life in July. 



No funeral details available.

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Condolences

We encourage you to share your most beloved memories of Anne Kielland (nee Macaulay) here, so that the family and other loved ones can always see it. You can upload cherished photographs, or share your favorite stories, and can even comment on those shared by others.

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Private Condolence
EW

Ellis Westwood

Posted at 05:05pm
For a short video showing photographs of Anne with her grandchildren and great grandchildren, please use this link. Note that video is housed on the Dropbox sharing platform:

https://www.dropbox.com/s/javfbad7o6raf4w/Memories%20of%20Anne.mov?dl=0
JC

Joe Charlton

Posted at 10:07am
For those wishing to make a donation in her memory please consider the Salvation Army or World Vision. Thank You
JC

Joe Charlton

Posted at 09:57am
The text below was typed by my 98-year-old mother; it was intended to be an
autobiography of sorts to document her long life. But the story ends just as she
has met my father Axel Kielland and he has gone off to England. The last words
in her unfinished text are “The parting was difficult…” (Peter Kielland)

“My parents were Scottish immigrants. My father was a carpenter, these days he
would have been called a cabinet maker. He spent seven years as an apprentice
learning his trade and he could do anything with wood. I loved the smell of the
wood and I loved to watch him work. He used to plane the wood and I’d catch
the little pieces that fell to the ground. All the tools were hand tools in those
days, at least at our house.
My mother was a small woman of tremendous spirit and generosity. She had red
hair and spirit to match. She was always the optimist believing that tomorrow
would be a better day. My sister Suzie said that if anyone of her friends admired
anything she owned, they went home with it because she would insist they
should have it.
Family choices were not sensible. I guess in those days we didn’t know a lot
about nutrition .We ate a lot of sausages but we never saw fruit. I got an orange
once a year in my Christmas stocking. We had a piano and a gramophone but
not enough food and clothing. My mother and father played the piano and my
mother had a beautiful singing voice. We were taught the old Scottish songs as
soon as we learned to talk. I’d love to know where my parents met. Whether it
was in Scotland or later when they came to Montreal.
I have the memory of a hot summer night, when I was about four, where all the
neighbors were sitting out on their steps. I asked my father for five cents for ice
cream and he said: “You will have to sing to earn it.” I was shy about singing for
all the neighbors but the thought of ice cream overcame that; I sang “Show Me
the way the go home” and got my five cents.
There was a park near our house with swings, see saw and slide where my sister
used to take me every day. She used to put me in the baby swings and a good
push would send me high and I would have to wait until the swing died down
before she would come and lift me out. This was her opportunity to go to other
parts of the park and visit her friends.
Mr and Mrs Golden owned the candy store and barber shop beyond the park,
where they sold everything imaginable. Half of it was a barber shop and the
other half was a mish mash of every thing you might need if the lights went outbatteries,
lights bulbs, etc. I always headed for the big glass case where the
candy was kept. I clutched my pennies in my hand and wondered what I should
buy today, candy buttons, fruit jellies or sponge candy. I could buy one ice
cream cone or I could spend it all on candy. In my mind the ice cream would be
gone in nothing flat, whereas the bag of candy, if I chose carefully, would last all
day! I wasn’t thinking of my teeth at that age
We were exposed to horses at an early age. They were delivery working horses.
The milkman, the ice man, the breadman they used to deliver in the old days ,
not like today. I used to stand by the horses and wait until someone took pity on
me and lifted me up so that I could stroke their soft noses. Sometimes I had
carrots to give them. Mr. and Mrs. Elliot owned the stable down by the railroad
tracks. I hated visiting the Elliots because they always hugged me and they
always wore black clothes and they smelled of the stables. I think childrens
noses are more sensitive than adults.
The older children chased the iceman. He would let us have small chips of ice
from the back of his wagon. They were very welcome on a hot day. In the winter
the milkman would leave milk outside our door. It would freeze and rise a good
two inches above the top of the bottle. I used to lick the frozen cream and was
scolded for doing so. It was worth the scolding, it was better than ice cream.
We lived in a third story flat with the outside winding stairway , My sister Suzie
would lead me down this winding stair, she was twelve years older than I. We
would go to the end of the street to wait for the train. I was so excited because
the engineers would wave back. I wondered where they were going and if I ever
see them again. Next day, there was another trainman to wave at me.
My father’s family came from Aberdeen. He was trained as a carpenter, these
days he would have been called a cabinet maker. He spent seven years as an
apprentice in Scotland learning his trade and he could do anything with wood.
I used to love to watch him work; all the tools were hand tools in those days, at
least at our house. He used to plane the new wood. I’d play with little curls of
wood he would drop on the floor
My Mother’s father, my grandfather, was the Staff Drummer of the Royal
Aberdeen Highlanders and my mother was born in the Militia barracks in
Aberdeen where they lived at the time. She was the youngest of five children.
Allan, Euphemia, Jane and James and Annie, my mother. My mother was very
close to her brother Allan, four years older than she. I don’t know at what age
they lost their parents but I know it was at a very young age. They looked after
each other.
My father’s family also came from Aberdeen. There were two boys Andrew, my
father, and Alexander. They owned a big house and had a maid. I never met my
grandparents but I understand they were quite strict, according to my father.
Then my sister Suzie was born first, then two years later, my brother Alexander,
then a year after that, my brother John. My father went off to the First World War
when John was only ten days old and he was always a very frail child, he was
very tiny and he had to be carried on a pillow. There were only letters between
my mother and father for the next five years. He left by ship and he served in the
trenches in France. They both must have through a great deal and I suspect,
they were like two strangers at the end of the five years they were apart.
I don’t know how my mother managed during the war She was tied down with
three little children who contracted all the childhood diseases, including diptheria,
scarlet fever and the Spanish Flu, the one that killed so many people. My sister
Suzie says they often couldn’t go to school in the winter because they had no
shoes or boots. Food was often scarce but my mother managed to make them
something warm for breakfast. She would break up bread into a bowl, heat some
milk to pour over it and with a little sugar, Suzie says it was quite good.
My mother would tuck them in bed at night and entertain them with songs, and
poetry and stories every night. She had a lovely singing voice and could
remember every word of every song and she had a large repertoire. In those
days, with no radio or TV people entertained themselves. She would say their
prayers with them .They prayed for everyone, including sailors at sea on stormy
nights. Then she would read them to sleep, often the Bible, since they didn’t have
many books and although they didn’t understand the words, the rhythm and her
voice were like music and they would fall asleep. Suzie used to tell me, we
couldn’t turn out bad, because we had a good, caring mother.
I wish I knew some of the details of my father’s service in France and Germany
but he never talked about it to us. He drank after coming back. He was fine on a
day to day basis but if he met any of his buddies from the war , it was off to the
pub and if it was a Friday or Saturday night , he usually came home drunk and
minus his pay envelope. In those days you received your pay envelope with cash
in it, every week usually Friday or Saturday. He was five years overseas and he
a back a changed person.
When he came home without the pay envelope, it was tough for my mother to
feed us for the next week. We didn’t have a bank account, no credit cards in
those days, so everyone had to pitch in to make things work. My brother Alex
was very hardworking. He became a messenger boy at the age of eleven and
never went to school after that. He zipped all over Montreal on a bicycle
delivering parcels. Susie became a babysitter and general housekeeper in the
neighborhood, Johnny and I were too young at that time to be wage-earners but
in those days education wasn’t as important as it is today. You could get a job at
a very early age as long as you were honest, trustworthy and dependable, and
could spell.
I was born at home five years after my father came back from the war and I’m
sure I was a surprise. Suzie had wished for a baby sister for years, her little
brothers were always fighting. She couldn’t believe her good fortune when I
came along. They put a pillow in a drawer of a chest of drawers and it made a
comfy bed as far as I was concerned. When I got a little older for entertainment,
my brothers would put me in a blanket, hold the 4 corners and toss me in the air.
I can remember as a toddler flying out of the blanket, and hitting my head on the
steel bed springs and howling loudly. I had a big lump on my head.
We had lots of fun though. Suzie could make a toy out of nothing. She would
take a match box and cover it in little scraps of material sewing by hand. Then
she would make clothes for tiny dolls made out of celluloid that I’m sure we
bought for a penny. She had infinite patience and spent hours with me. We had
very few clothes and so she was forever washing by hand and ironing so that I
always had something clean to wear. Suzie was great at putting on
neighborhood backyard concerts. She would round up anyone that she
suspected of any talent and would talk them into performing. She would put up
sheets for the curtains for the stage and everyone in the area either took part or
were the audience. My sister would have been a good stage mother.
My sister didn’t want to take lessons to dance, she wanted me to dance. I wasn’t
interested. I just wanted to play with my friends. I later learned to love it.
I don’t quite know how my sister Suzie managed to wangle my mother and father
into dancing lessons for me because we had so little money, but at the age of
four I started lessons with the West Sisters Dance Studio in Montreal I started
with Scottish dancing, Highland Fling, Sword Dance, the foursome and
eightsome reels. Then, there were the Irish reels and jigs. There were five West
sisters. They were really all very good and they went down to New York to get
new routines. We learned character, ballet, national and tap, and I suppose I
really had a lot of fun too but I really was shy about being on stage and they used
to put on a whole evening of dancing both at the Protestant and Catholic Sailors
Club in Montreal and to raise money for charities.. Sometimes they finished
about midnight and I remember falling asleep on the streetcar home. The
concerts were very well attended as there was no TV .at that time and not
everyone had a radio so concerts were in.
My mother died when I was six. I look back on it now and realize that I was
scared and depressed. I didn’t know about grief. I had no experience of death. I
felt very different than my school chums. I became very silent. I cried a lot when I
was alone. I don’t know what I would have done if it were not for my two brothers
and especially my sister Suzie. She was twelve years older than I and she was a
great influence in my life.
She cared about me and I loved her and depended on her. She became like my
mother when our Mother died. The trouble was Suzie was still a teenager and
was crazy about boys. She used to sneak out to the park at night after I was
asleep and meet boys. One night when the rest of the family was out I woke up
to find that the house was dark and everybody was out . We had light bulbs
hanging from the ceiling with a switch on them and I wasn’t tall enough to reach
them even with a chair. I cried for what seemed like hours in the dark.
I suppose my father was very lonely and he married soon after my mother’s
death. We lived in a basement apartment at that time and the gloom that hung
over me every day was unbearable. My mother had a soft, kind and generous
personality. My stepmother was strange and mean. We children disliked her
because she was always critical of my mother. We naturally defended my
mother. My stepmother’s previous husband left her a lot of money. She
scrimped and saved on food and complained about our big appetites. It seemed
to us that her only joy was to add to her bank account. She had investments and
she had to go to the bank because the checks would arrive every month, and
they had to be deposited, not spent.
She had died black hair and cold, black eyes and a smile that wasn’t a smile (she
showed her teeth). The hair stood up on the back of my neck when I was
introduced to her by my father and he said “.This is your new Mother. You will
call her Mother.” I choked every time I had to call her Mother. She was so unlike
my real mother.
My stepmother had a daughter named Viola. My sister got along with her, they
were the same age. She got different food than we did because her Mother said
she had a delicate stomach. Her mother was always buying her new clothes.
We had to wear our old clothes. I disliked her because she was always
whispering to my sister and telling secrets and bragging about her new clothes
Her mother said people used to stop in the street and tell her daughter looked
like the movie star, Mary Pickford.
When my Aunt and Uncle came to visit from Scotland, Viola sat in the dining
room with them. My sister and I had to eat in the kitchen and wash all the dishes.
Viola didn’t have to do any work. I often wonder why my father didn’t stand up
and object for us. I guess he was afraid of my stepmother too. She used to throw
tantrums, and take down all the pictures from the walls and say she was leaving.
I secretly wished that she would. It was a very unhappy household. There were
arguments every day. I used to cry and tug on people’s clothes and shout, Stop
fighting!
I suspected something was up when I saw my sister whispering to my brothers.
One terrible day I came home after school and they were gone. It was a shock
because I had never imagined that they would leave me behind with my
stepmother. I panicked because I didn’t know where they had gone. They had to
leave me, I was only ten and in school and they had jobs and couldn’t look after
me.
It was many weeks before I heard from Suze through my girlfriend and I was so
glad to hear her voice. She said they had rented an apartment and she was
afraid to tell me where it was because my stepmother could squeeze anything
out of me. She was also afraid that our stepmother would find them. ( That is how
afraid we all were of her. )
I did of lot of crying and feeling sorry for myself until my sister got in touch with
me through my girlfriend. She told me that I would have to be patient. They had
an apartment and it was going to be some time before they would earn enough
money to get some furniture. They slept on the floor. After her phone call I was
relieved. I had hope and the promise that I would be with them some day.
Some Day turned out to be three long years .Then one day out of the blue, my
stepmother said I could go. She gave one streetcar ticket but no money. I was
so excited and nervous I thought I was going to throw up, but I couldn’t get off the
streetcar because I had no money to get on again. All the way there I worried
about, what if they weren’t home, what would I do? However, they were home!
My sister answered the door. They were eating their dinner, which they shared
with me. I was so happy! My brothers ate their dinner and announced they were
going out for a walk. My sister and I sat talking and drinking tea, for hours, we
had so much to say.
I consider that to be one of the happiest days of my life. I had my family back!
They had a small apartment; living room, dining room, kitchen and one bedroom.
My brothers slept in the dining room, in a pull out bed. My sister had the small
bedroom (everything was small in that apartment) Suzie bought a bunk bed when
I arrived and I slept in the top bunk. I was in Heaven!
I was only thirteen. I should have been in High School, only at that time in
Quebec there was a monthly fee needed for High School and we didn’t have
money for that. I needed a job! My sister worked at International
Correspondence Schools and got me a job in the mailing room. The hours were
9 to 5 with half days on Saturday for five dollars a week. I went to night school
where I learned shorthand and typing and moved on to secretarial work.
Suzie bought a small sewing machine. We made our clothes. The first thing I
made was a white tartan shirt and I bought two sweaters to go with it. I was so
proud of the white Tartan skirt I had made.
There was a dancing school on Sherbrooke St just around the corner from where
we lived. Suzie decided it was just what I needed, to make me forget those
terrible years when they left me, she made an appointment for me, without telling
me. She said I was to learn Ballroom Dancing! I said I wouldn’t go, I was shy
and scared. She said it was booked and paid for and I would have to phone and
cancel the appointment myself. I didn’t have nerve to cancel the appointment and
so I went. It changed my life!
The school was owned by Mr and Mrs Peter Miller. They had thick Scottish
accents and he had a marvelous singing voice. She managed the school and
taught ballet and he taught ballroom dancing, tap dancing and singing. I learned
Ballroom Dancing and then went on to Exhibition Ballroom. The Millers were very
kind to me. They were like my parents; they gave me good advice which I
followed. They used to take me up to their cottage on the weekends. I found it
too lonely way up in the country. I was a city girl. I preferred dancing in their
studio on Sherbrooke Street in good old Montreal, and eventually taught
Ballroom Dancing there.
My brother Alex went off to war in the Air Force. My brother Johnny had a bad
heart so they wouldn’t take him and that left three of us to pay the rent.
I got paid weekly, $5.00 for five and a half days a week, my sister earned eight
dollars a week, and Johnny earned Ten dollars. I can remember Saturday
afternoons, (we worked half a day on Saturday) that was when we divided up the
money that we were to live on for the next week. There was rent, bus fare and
food. In all those years, we never went into debt. We had a rule, if there was no
money for it, we didn’t have it. I always made sure I had 25cents for the
Saturday afternoon movie at the Westmount Theatre.
There were a lot of young English lads sent over to Canada during the war to
learn to fly. The nightly bombing over England were taking its toll, and they
needed pilots fast. They didn’t know any girls in Canada. The Millers, formed a
Friday night free ballroom dance class and any one could come and we would
dance to records of Glenn Miller and Tommy Dorsay. We would all wind up at
Murrays Restaurant for pie and coffee.
The Westmount Movie theatre was at the corner of our street. In those days it
was twenty five cents on Saturday afternoon, they ran the double feature over
and over again and you could stay as long as you liked, until they closed at 11
PM. I fell in love with the Movies! It was a dream world of Robert Taylor and
Clark Gable. For 25cents I could dream of things I hadn’t experienced. I ran into
trouble with Suzie because I went in the afternoon and stayed until closing. It was
innocent entertainment but Suzie thought that I would run off to Hollywood or that
someone would kidnap me from the theatre. She had all sorts of wild ideas. I
knew where I belonged, with my sister and brothers! Besides, I was much too
cowardly to leave Montreal for an unknown Hollywood. What would I do in
Hollywood? Be lonely and hungry!.
I met a girl who lived on the same street as I did. Her name was Phyllis and we
remained friends for many years until we both married. We used to go to movies
together some times, but she wasn’t as addicted to the movies as I was. Her
Mother used to invite me to have dinner with them at least once a week. There
were nine children in her family and they were pretty relaxed and happy. They
always played games after dinner.
The years moved on and I worked as a secretary for Bell Telephone and
Associated Screen News, and at night I taught ballroom dancing at Peter
Millers. One night Peter told me I had a new student. His name was Axel Kielland
and he was a fourth year student at McGill University. The first impression was
that he had beautiful blue eyes and a nice smile.
He was quite good after half a dozen lessons and then he asked me to the Prom.
I learned afterward that he was shy and I was the first girl he had asked for a
date. He had to work summers to earn enough money to go to McGill University.
Before the Prom, he asked me to dinner at his house where I met his mother and
father and his sister. I fell in love with him and his family. His mother played the
piano and sang beautifully which reminded me of my mother. I had been missing
my mother since I was seven years old.
He had been born in Norway and his family came to Canada when he was four
years old. His Mother used to tie him to the big tree outside their house, because
he didn’t speak English and she was afraid he would get lost. He soon learned to
speak English because all the kids in the neighbourhood used to gather around
the big tree to see this stranger who they couldn’t understand. His whole family
learned to speak English very soon but they always spoke Norwegian at home.
His whole family had the Norwegian look¸ fair skin and nice rosy cheeks.
When he graduated from McGill he received an offer from A.V Roe to go to
England and study Jet Engines for a year. It turned out to be one year and six
months. The parting was difficult
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